Payroll is not available in the UK
Zoho One includes Zoho Payroll in several countries and the United Kingdom is not one of them. Your payroll stays where it is and we connect it to the accounts. Anyone who tells you otherwise has not checked.
Your CRM knows one version of the customer. Your accounts know another. Your project tool knows a third. Nobody can tell you which one is right, so the simplest question takes three days and a spreadsheet to answer.
Build Your System runs in four stages. We Discover what your business actually needs, Implement the right platform around how you work, help your whole team Adopt it, and keep it Evolving as you grow, so you have one central data core, one set of numbers, and one version of every customer.
Zoho One All Employee licences are £37 per employee per month on annual billing. Our consultancy and implementation work is quoted once we have looked properly.
Free 45 minute Clarity Call. And we will tell you if you do not need us.
You have a CRM, an accounts package, probably a help desk and something for projects. Every one of them was a sensible decision at the time. None of them were chosen to work together.
So now you have four versions of the truth, a team entering the same information three times, and no reliable answer to the only question that matters: what is actually working?
Build Your System is for businesses that have outgrown the tools they started with and need a connected central data core rather than six tools running alongside each other.
If you have nothing in place at all and need a simpler starting point, a full Build may not be right for you yet. Book a Clarity Call and we will tell you what would make sense instead.
If your systems already work and your team uses them properly, you do not need a rebuild. You may need help getting more out of what you have, and that is a shorter and cheaper conversation.
And if we find that your existing tools are fine and the real problem is a process nobody has ever written down, we will tell you that instead of recommending a new system.
Join up four systems that disagree with each other and you get reporting that looks convincing and cannot be trusted. You check one figure against something you already know, find it is wrong, and stop believing the rest of it.
So we work the other way round. Agree what each number actually means. Get the data clean. Get to one version of every customer. Then create the reporting on top of something solid.
What Build Your System is
The point is not to switch on every app in Zoho One. It is to make the important parts of your business work from the same data, so the numbers tell one story and the next action is clear. For most growing businesses, that starts with this core model.
Every lead, deal, customer and next step in one view.
Email marketing and lead nurture driven by live data.
Social media management connected to the customer record.
Customer support tracked, assigned and resolved.
Finance and profitability connected to real customer activity.
Projects, delivery work and capacity managed in context.
AI-enhanced insight, assistance and automation across the system.
The central data and insight core, your business brain.
Zoho Flow keeps the data moving, and the rest of Zoho One is there when the business needs it. The guiding rule is simple: start with the leak, make the core work properly, then add the next capability in the right order.
Read The Definitive Guide to Zoho One1
central data core
One version of every customer and number
50+
applications
Connected in a single Zoho One suite
90 days
to a working phase
First build live, used, and checked
£37
per employee / month
Zoho One, annual billing
What it will not do for you
Every partner will tell you what a system can do. Rather fewer will tell you where it stops. Here are the three that come up most often with UK businesses of your size.
Zoho One includes Zoho Payroll in several countries and the United Kingdom is not one of them. Your payroll stays where it is and we connect it to the accounts. Anyone who tells you otherwise has not checked.
Zoho Social inside Zoho One manages a single brand. If you trade under two names, that is a limit you meet on day one rather than in year two.
Zoho One is generous and it is not unlimited. Several applications carry usage limits, and a few of those matter at your size rather than being footnotes. We go through the ones relevant to your business before you sign anything, not after.
Your accountant may work in Xero. That is a real decision, not a detail. Sometimes the right answer is to keep Xero and connect it to everything else, and we would rather say that than move you onto something for the sake of a tidy diagram.
How it works
Strategy decides what your business needs. Process decides how the work flows. Systems make it happen every day, without you holding it all together. Most owners start at the end. We start at the beginning.
Work out what your business needs
This is where every client starts. We sit down with you and every team that will use the system, and map how work and data flow today and how they need to flow. Together we sort your Must haves from your wish list, so the first version of your system does what matters most.
You leave with
A blueprint of your system and a working proof of concept built around your business
Explore DiscoverBuild the system around how you work
Our systems architects build your system from the blueprint. Your apps are set up, connected to the tools you already use, and joined to one source of truth, so everyone works from the same information. No guesswork, because every decision was made in Discover.
You leave with
Your system, built and tested, ready for your team
Explore ImplementGet your whole team using it
A system is only as good as the people using it. We agree what "adopted" means for your business, train champions inside your teams, and work with everyone, starting with their Must haves, until those measures are met. Adoption is what you are paying for.
You leave with
A team that uses the system every day, and old spreadsheets that go quiet
Explore AdoptKeep it getting smarter
Your business keeps changing, and your system should too. We stay alongside you with monthly support and a quarterly review, adding your Should haves and Could haves, automation where it saves time, and AI where it gives you answers you couldn't see before.
You leave with
A business that runs on evidence, not memory
Explore EvolveBUILD runs through every stage
How a build runs
A free 45 minute Clarity Call. What is working, what is not, where the gaps are, and an honest view of what it would take. You keep what we write down whether you go further or not.
A proper look at what you have. Which systems exist, what they cost, what is contracted and until when, which data can be trusted, what gets retired and what stays. It ends with a written plan: what we would build, in what order, over what timescale, and at what cost.
We start where the money is leaking, not where the software is most interesting. That is different for every business, which is why the diagnostic comes first.
Each phase goes live, gets used, and gets checked before the next one starts. Your team stays with us rather than being handed a finished system nobody was ready for.
What it costs
Zoho One licence
£37 per employee per month
Zoho One All Employee licences on annual billing, for the whole suite. We will compare that with your current software costs before you decide.
Prices verified July 2026. Rechecked quarterly.
Our fee
Eight one-hour sessions. £1,995 + VAT for up to five people, £2,995 + VAT for up to ten people, and price on application above ten people.
Quoted after discovery, so the number is based on your business rather than a guess.
The diagnostic is where the numbers become real. Book the first conversation and we will tell you what the diagnostic costs and what it produces.
We run our own business on it
Ignite Growth Consultancy, Richard's own consultancy, runs on Zoho One. Not a demonstration account and not a sandbox. If you want to see how it is set up, how the data flows, and what it looks like in daily use, we will show you the live system.
Richard Mawer has spent thirty years advising UK business owners. He has started and grown eight businesses, four of them past seven figures. He is the author of Remarkable Business Growth and the forthcoming Remarkable Business Systems, which launches on 30 March 2027.
Leadnamic Systems is a Zoho Authorised Partner, helping clients select, configure, adopt, and develop the Zoho ecosystem.
Our promise to you
We are not here to sell you licences. If we look at your business and conclude that your current systems are adequate and the real problem is somewhere else, we will say so and tell you what we think it is.
We would rather have a relationship built on good advice than recommend a system that does not solve the real problem.
Client stories
The first customer newsletter we sent after the build brought back three jobs worth £40,000. The system had been sitting on that list the whole time.
We stopped arguing about whose numbers were right. There is one version of the customer now, and everyone works from it.
The person who built it trained our team and still picks up the phone. It never felt like being handed a system and left to it.
Questions we get asked
A free 45 minute Clarity Call with our team. We will go through what you have, what it is costing you, where the gaps are, and what it would realistically take to fix. You will get a straight view of whether this is worth doing, including if the answer is no.
No obligation. And we will tell you if you do not need us.